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Function documentationChange Management Work Center Locate this document in the navigation structure

 

This work center is the central access to all the functions for making changes in your systems.

It comprises views in which you can display and edit requests for change, change documents, system recommendations, and product maintenance procedures, as well as use important functions for test management. You can also perform common tasks that you often need to manage requests for change.

Prerequisites

  • Change request management is configured in your system.

  • You are authorized for this work center.

  • A business partner is assigned to your system user.

Features

Overview

A summary of important areas is provided in Change Management, sorted by the business partner status and function:

  • Quality gate management projects assigned to your business partner

  • Requests for change assigned to your business partner

  • Change documents assigned to your business partner, sorted by type, for example, urgent change

  • Product maintenance transactions you have created or changed, or to which your business partner is assigned

  • License management information relevant for your business partner

Click a hyperlink to go to a view of a filtered list.

For example, as requester of your approved requests for change, you go to the Requests for Change view with a list of your approved requests for change.

Projects

Here, quality managers and the quality advisory board get an overview of the status of software changes in their system landscape sorted by phases.

The project phase-based process flow is managed using Quality Gates and the import of transport requests into follow-on systems is thus controlled.

Requests for Change

A list of requests for change is provided which you can, for example, filter by status.

To display and edit a request, click in the list on the ID or description.

When you select a request from the list, the system displays the details of this request below the list, for example the long text and associated change documents.

Change Documents

A list of change documents is provided which you can, for example, filter by status.

To display and edit a change document, click in the list on the ID or change document description.

When you select a change document from the list, the system displays the details of this change document below the list, for example, the long text.

Note Note

By choosing Personalize, you can define the following display options:

  • Status of change transactions: not completed, completed, or all

  • Display specific change transaction types

  • Number of lines when displaying change transactions

  • Display transactions that were changed in a specific time period, for example, in the last 10 days

End of the note.
System Recommendations

For an active solution, you can access the available system recommendations directly (see System Recommendations).

Scope and Effort Analyzer

You can estimate the development and test efforts for planned EHP (Enhancement Package) or SP (Support Package) maintenance projects in the Scope and Effort Analyzer. For more information, see Scope and Effort Analyzer.

Maintenance Optimizer

A list of product maintenance transaction is provided which you can, for example, filter by status.

To display and edit a product maintenance transactions, click in the list on the ID or transaction description. You can also create new product maintenance transactions.

When you select a procedure from the list, the system displays the details of this product maintenance transactions below the list, for example, the assigned systems and logical components.

For more information, see Maintenance Optimizer.

License Management

License management gives you central access to the distribution of licenses and maintenance certificates maintained in your system landscape.

You can activate or deactivate the automatic distribution of licenses and maintenance certificates for a system. In addition, you can download licenses and maintenance contracts locally.

An overview list is also available, listing the status of the license and maintenance contract certificate transfer for each system.

For more information, see License Management.

Queries

You can perform complex searches by specifying queries. You can search by change documents, change requests and maintenance transactions.

Reports

Cross-solution reporting with report variants is provided to analyze change requests and change documents. You can either upload the documents manually to Solution Reporting, or schedule it as a background job. For more information, see Report: Change Management.

Common Tasks

You can perform the following functions from any view in the work center:

More Information

For more information about general functions in the work center, see Using the Work Center.