SAP Solution Manager Administration Work Center:

Central access to all functions for administrative tasks

Landscape Management Database (LMDB):

Central source of system landscape description data

Solutions:

Create, manage, and edit solutions

SAP Engagement and Service Delivery Work Center:

Overview of the entire customer solution

Service Delivery:

Use of SAP services

Issue Management:

Documentation and tracing of problems that occur

Solution Documentation Assistant:

Performance of analysis projects to evaluate business processes

Custom Development Management Cockpit:

Support for managing custom developments and modifications

Project Administration:

Central access to all tools for your project (Business Blueprint, Configuration, Landscape Management)

Roadmaps:

Creation and use of predefined project plans with a collection of activities and tasks, as well as accelerators and tools that cover the most important aspects and phases of an implementation project.

Customizing Distribution and Synchronization:

Compare and synchronize customizing between SAP components

Global Rollout with a Template:

Creation of templates for global rollout

Compare and Adjust:

Compare and adjust structure contents in various lifecycle phases

Test Management:

Central test management, from test planning to test evaluation

Business Process Change Analyzer:

Change impact analysis for processes

Test Option 1:

Test functions and tools almost exclusively from SAP Solution Manager and SAP Test Data Migration Server (TDMS)

Test Option 2:

Test functions and tools from SAP Solution Manager, SAP TDMS, SAP Quality Center by HP, and SAP Test Acceleration and Optimization

Test Option 3:

Test functions and tools from SAP Solution Manager, SAP TDMS, and IBM Rational

Change and Transport System and Enhanced Change and Transport System:

Transport ABAP and non-ABAP objects (for example, Java objects) using the SAP transport management infrastructure

Change Request Management:

Establish a central change management process which is integrated with SAP transport management

Quality Gate Management:

Phase-based change control

IT Service Management:

Solution support with integrated workflow for centrally managing and processing messages covering all IT solutions in your company

Can include an external help desk, setting up service connections, and access to SAP Service & Support.

System and Application Monitoring

You can monitor the status of complex landscapes and manage alerts using the End-to-End Monitoring and Alerting infrastructure.

Technical Analytics and Dashboards

You can use interactive and technical reporting functions to run reports on various aspects across solutions. Use application operations dashboards to display the availability and performance of your managed systems.

Data Volume Management

You can monitor the data volume in your system landscape and reduce total operating costs by decreasing the size of the databases and the monthly increase in data.

Technical Administration and Guided Procedures

You can perform efficient planning, implementation, execution, and reporting of the day-to-day operational activities.

Root Cause Analysis & Exception Management

You can analyze the root cause of an incident and provide solutions for distributed and multi-technology solutions using a top-down approach.

Business Process and Interface Monitoring:

Monitoring of business-critical processes and interfaces in your solution

Data Consistency Management:

Monitoring of the data consistency, for example, during mass updates or Customizing changes

Job Scheduling Management:

Automation of business processes

Maintenance Optimizer:

Start maintenance processes in product systems, and step-by-step instructions for downloading and implementing the identified product maintenance files

System Recommendations

Find and display SAP Notes relevant for a technical system

Note Assistant:

Automatic installation of corrections from SAP Notes

License Management:

Obtain license data for administered systems with a valid maintenance contract

Custom Development Management Cockpit:

Analysis of the effects of upgrades/changes

Upgrade Dependency Analysis:

Before an upgrade, identifies functional, product-related dependencies between software component versions of product instances that are used in different product systems in the project or solution landscape.

Custom Code Management:

Keep an overview of your custom developments, detect any changes, and identify redundant custom code for decommissioning.