Put Known Top Issues in Engagement Cycle 
You can put Top Issues and Issues which you have created, in the engagement cycle
You have created an engagement cycle.
You have created a top issue.
Select an engagement cycle.
Choose the Benefit Case tab.
The Top Issues assigned to the engagement cycle, are displayed.
Choose Assign Top Issue.
A dialog box appears.
Select the top issue to assign.
Choose OK.
For more information about creating top issues, see Top Issues.