IT Task Planning involves guided procedures, managed objects, guided procedure steps, activities, processors and tasks.

The figure below shows the relationship of tasks to guided procedure, steps, managed objects, activities and processors, in expert mode, and is followed by an explanation:

IT operations manager uses expert planning mode to schedule a single guided procedure of type single or recurrent, at a time. During planning, you associate each guided procedure step with managed objects, and each activity with a processor. You can associate the same processor with more than one activity, and same set of managed objects with more than one guided procedure step. Expert mode creates one task per processor, i.e. the number of tasks created is equal to the number of processors planned. IT operators who are the designated processors, view and execute the tasks created, in IT Task Inbox.

The figure below shows the relationship of tasks to guided procedure, managed objects and processors, in standard mode, and is followed by an explanation:

IT operations manager use standard planning mode to schedule single or multiple guided procedures of type single or recurrent, at a time. While planning, instead of associating managed objects and processors with guided procedure steps and activities, you associate them to the guided procedure itself. Each step and activity of the guided procedure inherits the assigned managed objects and processor. You can also associate same set of managed objects and one processor to all the guided procedures selected for planning, or you can choose individual guided procedures and associate each of them with different managed objects and processors. Standard mode creates one task per guided procedure, i.e. the number of tasks created in this mode is equal to the number of guided procedures selected. IT operators, who are the designated processors, view and execute the created tasks, in IT Task Inbox.