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Procedure documentationDefining a Queue Based on Multiple Software Components Locate this document in the navigation structure

 

You want to define a Support Package queue for multiple software components.

Procedure

  1. In the initial screen in Support Package Manager, choose Display/Define.

    • If this queue calculation method has been selected as the default setting, a dialog box is displayed allowing you to define a queue for any components of your SAP system.

    • Otherwise, choose All Components to display this dialog box.

  2. You can filter the software component list according to various criteria.

    • In SAP ERP systems in particular, a variety of software components are installed that are not all active in the system. You can set for inactive components not to be displayed. To do this, select the selection symbol next to the pushbutton with the tooltip Display/Hide Filter and select Hide Inactive Components.

    • Some software components are divided into subcomponents. The subcomponents are hidden behind the realted main components by default. To show all subcomponents, select the symbol with the tooltip Expand Subcomponent View before selecting the related main component.

      You can also set that unused subcomponents are not displayed. To do this, select the selection symbol next to the pushbutton with the tooltip Display/Hide Filter and select Hide Unused Subcomponents.

    • In the Settings for the Support Package Manager, you can configure standard filter settings. You can set this by selecting the Activate/Deactivate Filters pushbutton. You can branch directly to the standard filter settings using the selection list symbol next to the pushbutton.

  3. On the Target Package Selection tab page, you need to select the highest Support Package that you want to import from the selection list for each component. By default, the highest available Support Package is displayed. If you do not want to import any Support Packages for a component, select the empty field from the selection list.

    The system automatically enters the Support Package Level of the chosen Support Package in the Level field.

  4. When you have selected the target Support Packages for all the components you require, choose Calculate Queue.

    The system calculates the maximum possible queue using the chosen target Support Packages in the components you have selected.

    The result of the queue calculation is summarized in Status/Comment. At the same time, the Support Package Level attained with the calculated queue is displayed for each component, and linked to the Support Package Level of the chosen target Support Package using a comparison symbol. This provides you with a rapid overview of the result of the queue calculation.

    The queue calculation can have the following results:

    • The queue is consistent and corresponds completely to the target Support Packages that you have chosen.

    • The queue is consistent but does not correspond completely to the target Support Packages that you have chosen.

      For certain components, the chosen target Support Package levels could not be attained using the calculated queue, or more Support Packages had to be included in the queue for a certain component than selected, in order to maintain consistency. Variances of this kind are often due to dependencies between Support Packages in different components that do not allow strict compliance with the target Support Package levels that you have chosen. This can happen if you need to include Conflict Resolution Transports (CRTs).

    • If the system is unable to calculate a consistent queue, it displays an error message to this effect.

      You can start by attempting to reduce the package selection. If this proves unsuccessful, you can also attempt to define the queue using a Target Support Package. In this way, you can get detailed information about the error.

      Note Note

      If errors occur during queue definition, read the queue calculation log.

      End of the note.
  5. You have the following options:

    • If the system has calculated a consistent queue, you can view and check it in detail in the Calculated Queue tab page.

    • To adjust the queue to your requirements, you can change the target package selection. Then choose Calculate Queue again.

  6. If the queue is now how you want it, you can copy and confirm it by choosing Confirm Queue.

Result

You have defined a valid queue. You can now Include Modification Adjustment Transports or Import Support Packages contained in the queue.