Solution Reporting  

Use

You can analyze:

·         Services

·         System availability

·         Service Desk

·         Change requests

You can save the reports in the SAP Solution Manager, and open them with MS Excel.

Prerequisites

If you want to analyze services, you must have scheduled and performed the analysis.

Activities

●      Analysis: Services

●      Analysis: System Availability

●      Analysis: System Administration

●      Analysis: Change Management

●      Analysis: Service Desk Messages

●      Analysis: Issues and Top Issues