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You control the status changes in change transactions as well as project and maintenance cycles using Post-Processing Framework (PPF) actions. Whenever a transaction changes its status (for example, Tested), certain Change Request Management actions have to be carried out, such as the release of a transport request. The system performs these actions either automatically while saving a change, or a user executes them explicitly.

Note Note

Change Request Management uses generic PPF actions, which you can adjust to your requirements. In contrast to PPF actions, Change Request Management actions run in the PPF action (HF_SET_STATUS), dependent from the user status.

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You can only execute actions under specific conditions. Which actions are executable depends on the status of the change transaction and the status of the respective project or maintenance cycle.

You can link actions with calls of dialog boxes in the WebClient UI, in which the user can, for example, enter or confirm data. The dialog boxes can be displayed before or after processing the actions. For more information about configuring the dialog box framework, see the Customizing under   SAP Solution Manager   Capabilities   Change Request Management   Implementation of Dialog Boxes in WebClient UI  .

Note Note

You need knowledge of the WebClient UI and ABAP development, to adjust the dialog box framework.

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Prerequisites

You have configured the action profile. For more information, see Customizing for SAP Solution Manager under   Capabilities   Change Request Management   Transactions   Change Actions and Conditions   Define Action Profiles and Actions  .

Activities

  1. In change mode, you choose Actions in the change transaction or in the project or maintenance cycle, and then an available action.

  2. Save the transaction.

  3. The system changes the status and displays it in the header data. You can now process the transaction further.

  4. On the Scheduled Actions assignment block, you can display, execute, and schedule actions.

More Information

For more information about actions, see SAP Help Portal at   http://help.sap.com/crm   SAP CRM 7.0 or higher   Application Help   Basic Functions   Actions   Processing Actions in the Transaction  .