The assignment block Related Sources displays relationships between a support message and objects and processes in the SAP system. Some of this information is also in other assignment blocks.
The following objects and processes, for example, are displayed if they are related to the message:
System Monitoring
Interaction Center
General Device API
Incoming E-Mails
External service desk
End-to-End Alerts
Solution in Business Process Monitoring
Technical Monitoring
Test management data (also displayed in the assignment block Related Test Case)
Job in Job Scheduling Management
Issue in Issue Management
SAP Solution Manager Projects (also displayed in the assignment block Projects)
The first object is displayed in a form view, the following objects are displayed in a table.
Personalize the details to be displayed.
Go to the object, to display all details.
Note
In the search, you can find incidents that are related to a given source type.