ESR - Open Messages - Escalated Messages 
Query: 0ESR_OPEN_MSG_ESCA
This query shows the number of closed escalated customer messages for the installations of the selected systems during the last six months.
Structure
Object Type | Name | Technical Name |
|---|---|---|
| Installation Number |
0ESR_SYSID_MI |
Object Type | Name | Technical Name | Value Restriction / Calculation |
|---|---|---|---|
| Customer No. |
0ESR_CUST |
N/A |
| Customer |
0ESR_CUSTT |
N/A |
| Installation No. |
0ESR_INST |
N/A |
| SID |
0SMD_LSID |
N/A |
| Message Status |
0ESR_DESC |
N/A |
| Message No. |
0ESR_INCI |
N/A |
| Message Short Text |
0ESR_MESTXT |
N/A |
| Current Priority |
0ESR_PRIO |
N/A |
Object Type | Name | Technical Name | Value Restriction / Calculation |
|---|---|---|---|
| Age (days) |
0ESR_AGE |
N/A |
| Time at SAP (in days) |
0ESR_SAPTM |
N/A |