Show TOC

Procedure documentationEditing the Errors Tab Locate this document in the navigation structure

 

On this tab, you document error handling.

Prerequisites

For information on the prerequisites, see Job Documentation.

Procedure

To edit the tab:

  1. Document how to restart background processing under Restart in the input fields Prerequisites and Preparation, Procedure, and Post-Processing and Check.

  2. Document the conditions under which the system should cancel a running background job, under Cancel, in the input fields Prerequisites and Preparation, Procedure, and Post-Processing and Check.

  3. Document the prerequisites and procedure for continuing background processing after a crash, under Continue, in the input fields Prerequisites and Preparation, Procedure, and Post-Processing and Check.

  4. Document how to reschedule background processing, under Repeat, in the input fields Prerequisites and Preparation, Procedure, and Post-Processing and Check.

  5. Enter the contact persons responsible in case of an error or unexpected behavior, under Communication. You can add business partners or users.

    Note Note

    You add and edit business partners in the CRM Web client user interface (transaction CRM_UI). You add and edit users in transaction SU01.

    End of the note.
    1. To add a business partner:

      1. Choose Add.

      2. Choose Business Partner.

        A dialog box appears.

      3. Enter the ten-character business partner number of the contact person you want to add.

        You can use the input help.

      4. Choose an area.

      5. Copy the business partner.

      6. Save your entries.

    2. To add a user:

      1. Choose Add.

      2. Choose User.

        A dialog box appears.

      3. Enter the user name of the contact person you want to add.

        You can use the input help.

      4. Choose an area.

      5. Copy the user.

      6. Save your entries.

    3. Choose the contact person in the list, for detailed contact data for a contact person.

      All contact data specified for the person appears in the fields under the list.

    4. To remove a contact person:

      1. Select the contact person you want to remove, in the list.

      2. Choose Remove.

      3. Select OK.

      4. Save your entries.

  6. Document other relevant notes, conditions, and instructions, as free text in the input field, under Notes.

  7. Save your entries.