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WebTemplate WebTemplate: 0SPR_WT_PR_PROCESSING_TIME

 

This WebTemplate shows the average throughput and processing time of problem messages. It shows the message thoughput and processing time in days, by priority or calendar week, for a creation period, graphically and in tables.

The WebTemplate gives a general overview, and you can analyze the message history and breakdown, in more detail, using further attribute filter criteria.

Data Modeling

Requires

Object Type

Name

Technical Name

Query

History of Average Work Effort and Duration PR

00O2TJD2OYJEYNT9DHN3YM5AB

Query

Current Average Work Effort and Duration PR

00O2TJD2OYJEYNT9JGVFZB612