This WebTemplate shows the average throughput and processing time of problem messages. It shows the message thoughput and processing time in days, by priority or calendar week, for a creation period, graphically and in tables.
The WebTemplate gives a general overview, and you can analyze the message history and breakdown, in more detail, using further attribute filter criteria.
Object Type | Name | Technical Name |
---|---|---|
Query | History of Average Work Effort and Duration PR | 00O2TJD2OYJEYNT9DHN3YM5AB |
Query | Current Average Work Effort and Duration PR | 00O2TJD2OYJEYNT9JGVFZB612 |