This MultiProvider is an interface for queries and contains the data for generating the Enterprise Support report.
Object Type | Name | Technical Name |
---|---|---|
InfoObject | Calendar Day | 0CALDAY |
InfoObject | Calendar Year/Month | 0CALMONTH |
InfoObject | Calendar Year/Quarter | 0CALQUARTER |
InfoObject | Calendar Year/Week | 0CALWEEK |
InfoObject | Calendar Year | 0CALYEAR |
InfoObject | Change Run ID | 0CHNGID |
InfoObject | Distribution Channel | 0DISTR_CHAN |
InfoObject | Avg. Friendliness | 0ESR_AFRND |
InfoObject | Age (days) | 0ESR_AGE |
InfoObject | Avg. Initial Reaction Time | 0ESR_AIRT |
InfoObject | Avg. Knowledge | 0ESR_AKNOW |
InfoObject | ALM Capacity | 0ESR_ALMCA |
InfoObject | ALM Process | 0ESR_ALMPC |
InfoObject | Alert Type | 0ESR_ALTP |
InfoObject | Avg. Processing Time | 0ESR_APT |
InfoObject | Area of Operations | 0ESR_AREA |
InfoObject | Avg. Support in General | 0ESR_ASIG |
InfoObject | No. of Auto Confirmed Message | 0ESR_ATCM |
InfoObject | System Availability for 24 Hours | 0ESR_AVAL |
InfoObject | System Availability for Critical Period | 0ESR_AVALCP |
InfoObject | Availability Date | 0ESR_AVDT |
InfoObject | Average Response Time | 0ESR_AVGRT |
InfoObject | Business Process | 0ESR_BSPR |
InfoObject | Business Process (Hash Key) | 0ESR_BSPRLT |
InfoObject | Business Impact | 0ESR_BUSI |
InfoObject | Canceled Surveys | 0ESR_CCSV |
InfoObject | Closed Surveys | 0ESR_CLSV |
InfoObject | CNT | 0ESR_CNT |
InfoObject | Maintenance Contract Number | 0ESR_CNTRT |
InfoObject | Customer Objects | 0ESR_COBJ |
InfoObject | Commerical Installation | 0ESR_COMMIN |
InfoObject | CSS Component Hieracy Level 1 | 0ESR_COMPH1 |
InfoObject | Component Version | 0ESR_COMV |
InfoObject | Counter | 0ESR_CONT |
InfoObject | Current Runtime [ms] | 0ESR_CRTM |
InfoObject | CSS Component | 0ESR_CSCOMP |
InfoObject | Customer Participation % | 0ESR_CUSPAR |
InfoObject | Customer Number | 0ESR_CUST |
InfoObject | Time at Customer (in days) | 0ESR_CUSTM |
InfoObject | Customer Name | 0ESR_CUSTT |
InfoObject | Component Description | 0ESR_CVDC |
InfoObject | Date | 0ESR_DATE |
InfoObject | Database System | 0ESR_DB |
InfoObject | Comment (DBE) | 0ESR_DBECOM |
InfoObject | Previous Month Database Growth | 0ESR_DBGT |
InfoObject | Comment (DBS) | 0ESR_DBSCOM |
InfoObject | Database Size [GB] | 0ESR_DBSZ |
InfoObject | Database Version | 0ESR_DBV |
InfoObject | Distribution Channel text | 0ESR_DCHTXT |
InfoObject | Description | 0ESR_DESC |
InfoObject | Issue Description | 0ESR_DESC2 |
InfoObject | Deviation | 0ESR_DEV |
InfoObject | Dependant Flag | 0ESR_DFLAG |
InfoObject | Delivery Method | 0ESR_DMETH |
InfoObject | Default Passwords of Standard Users | 0ESR_DPOS |
InfoObject | Download Package | 0ESR_DPTX |
InfoObject | Type of Download Package | 0ESR_DTTX |
InfoObject | Measurement End | 0ESR_EDATE |
InfoObject | End of Extended Maintenance | 0ESR_EEM |
InfoObject | End of Extended Maintenance | 0ESR_EEMK |
InfoObject | End of Maintenance Contract | 0ESR_EMC |
InfoObject | End of Maintenance Contract | 0ESR_EMCK |
InfoObject | End of Mainstream Maintenance | 0ESR_EMM |
InfoObject | End of Mainstream Maintenance | 0ESR_EMMK |
InfoObject | Current Enhancement Package | 0ESR_ENPACK |
InfoObject | End of Maintenance | 0ESR_EOM |
InfoObject | Enterprise Support Relevant | 0ESR_ESFL |
InfoObject | EWA Active Flag | 0ESR_EWAA |
InfoObject | SAP EarlyWatch Alert Date | 0ESR_EWADAT |
InfoObject | EWA Forwarded to SAP Flag | 0ESR_EWAF |
InfoObject | Business Process Exception | 0ESR_EXCE |
InfoObject | Business Process Exception (Hash Key) | 0ESR_EXCELT |
InfoObject | Failures due to Frequent Changes | 0ESR_FFC |
InfoObject | Fufilled Message Percentage | 0ESR_FLMP |
InfoObject | Failures due to Technical Import Errors | 0ESR_FTIE |
InfoObject | Failures due to Transport Sequence Errors | 0ESR_FTSE |
InfoObject | No. of Fulfilled Message | 0ESR_FULM |
InfoObject | No. of Incoming Messages | 0ESR_ICMM |
InfoObject | ID1 | 0ESR_ID1 |
InfoObject | ID2 | 0ESR_ID2 |
InfoObject | Feedback | 0ESR_IMPV |
InfoObject | Customer Message Number | 0ESR_INCI |
InfoObject | Installation Number | 0ESR_INST |
InfoObject | Installation Name | 0ESR_INSTT |
InfoObject | Service | 0ESR_KNMSRC |
InfoObject | Latest Avail. Enhancement Package | 0ESR_LAEP |
InfoObject | Recommended Release | 0ESR_LARE |
InfoObject | Minimized Downtime Feature Availability | 0ESR_MDFA |
InfoObject | Measurement Date | 0ESR_MEADAT |
InfoObject | Messages of Last 1 Month | 0ESR_MES1 |
InfoObject | Messages of Last 10 Month | 0ESR_MES10 |
InfoObject | Messages of Last 11 Month | 0ESR_MES11 |
InfoObject | Messages of Last 12 Month | 0ESR_MES12 |
InfoObject | Messages of Last 2 Month | 0ESR_MES2 |
InfoObject | Messages of Last 3 Month | 0ESR_MES3 |
InfoObject | Messages of Last 4 Month | 0ESR_MES4 |
InfoObject | Messages of Last 5 Month | 0ESR_MES5 |
InfoObject | Messages of Last 6 Month | 0ESR_MES6 |
InfoObject | Messages of Last 7 Month | 0ESR_MES7 |
InfoObject | Messages of Last 8 Month | 0ESR_MES8 |
InfoObject | Messages of Last 9 Month | 0ESR_MES9 |
InfoObject | Message Number | 0ESR_MESS |
InfoObject | Total Message Last 6 Months | 0ESR_MEST |
InfoObject | Total Message Last 12 Months | 0ESR_MEST12 |
InfoObject | Message Short Text | 0ESR_MESTXT |
InfoObject | Project Milestone | 0ESR_MIST |
InfoObject | Project Milestone Description | 0ESR_MISTXT |
InfoObject | Measured Maximum Value | 0ESR_MMV |
InfoObject | No. of Manually Confirmed Message | 0ESR_MNCM |
InfoObject | Current Maintenance Status | 0ESR_MNST |
InfoObject | Modified Objects | 0ESR_MOBJ |
InfoObject | Month | 0ESR_MONTH |
InfoObject | Milestone End Date | 0ESR_MSENDT |
InfoObject | Modified SAP Standard Objects | 0ESR_MSSO |
InfoObject | Milestone Start Date | 0ESR_MSSTDT |
InfoObject | Not Assigned to SAP Solution Manager Flag | 0ESR_NASO |
InfoObject | No. of Customer Objects | 0ESR_NCOBJ |
InfoObject | Main Component Flag | 0ESR_NMCSM |
InfoObject | No. of Modified Objects | 0ESR_NMOBJ |
InfoObject | Number of Software Conflicts | 0ESR_NOSC |
InfoObject | SAP Note Number (Obsolete, not use!) | 0ESR_NOTE |
InfoObject | SAP Note Number | 0ESR_NOTEN |
InfoObject | Next Planned Downtime | 0ESR_NPDT |
InfoObject | No. of SMODILOG Objects | 0ESR_NSMOD |
InfoObject | Top Issue ID | 0ESR_OBJID |
InfoObject | Assigned to One Solution Flag | 0ESR_ONSO |
InfoObject | Operating System | 0ESR_OS |
InfoObject | Operating System Version | 0ESR_OSV |
InfoObject | Latest Available Patch Level | 0ESR_PATA |
InfoObject | Patch Level | 0ESR_PATL |
InfoObject | PCC Counter Messages | 0ESR_PCCM |
InfoObject | Number of Filled PCC Survey Q1 | 0ESR_PCCNQ1 |
InfoObject | Number of Filled PCC Survey Q2 | 0ESR_PCCNQ2 |
InfoObject | Number of Filled PCC Survey Q3 | 0ESR_PCCNQ3 |
InfoObject | Number of Filled PCC Survey Q4 | 0ESR_PCCNQ4 |
InfoObject | Number of Filled PCC Survey Q5 | 0ESR_PCCNQ5 |
InfoObject | Number of Filled PCC Survey Q6 | 0ESR_PCCNQ6 |
InfoObject | Sum of Filled PCC Survey Score Q1 | 0ESR_PCCSQ1 |
InfoObject | Sum of Filled PCC Survey Score Q2 | 0ESR_PCCSQ2 |
InfoObject | Sum of Filled PCC Survey Score Q3 | 0ESR_PCCSQ3 |
InfoObject | Sum of Filled PCC Survey Score Q4 | 0ESR_PCCSQ4 |
InfoObject | Sum of Filled PCC Survey Score Q5 | 0ESR_PCCSQ5 |
InfoObject | Sum of Filled PCC Survey Score Q6 | 0ESR_PCCSQ6 |
InfoObject | Planned Downtime Requirements | 0ESR_PDRQ |
InfoObject | Product Name medium text | 0ESR_PDTXTM |
InfoObject | Project End Date | 0ESR_PJENDT |
InfoObject | Project Start Date | 0ESR_PJSTDT |
InfoObject | Project Type | 0ESR_PJTYP |
InfoObject | Relevant CSS Message | 0ESR_POINT |
InfoObject | Initial Priority Key | 0ESR_POMSIN |
InfoObject | Initial Priority Text | 0ESR_POMSIT |
InfoObject | Priority Text | 0ESR_PRIO |
InfoObject | Priority Key | 0ESR_PRIOK |
InfoObject | Processor | 0ESR_PROC |
InfoObject | Software Component | 0ESR_PROD |
InfoObject | Product | 0ESR_PRODNM |
InfoObject | Project Name | 0ESR_PROJ |
InfoObject | Business Process Step | 0ESR_PRSP |
InfoObject | Business Process Step (Hash Key) | 0ESR_PRSPLT |
InfoObject | Managed System Product Version Standalone Flag | 0ESR_PVFLG |
InfoObject | Product Version | 0ESR_PVRS |
InfoObject | Quarter | 0ESR_QUARTR |
InfoObject | Red Alert Threshold [%] | 0ESR_RAT |
InfoObject | Red Alert Threshold [%] 24H | 0ESR_RAT24 |
InfoObject | Rating | 0ESR_RATE |
InfoObject | ESR Rating | 0ESR_RATING |
InfoObject | Result Description | 0ESR_RD |
InfoObject | Number of Red Alerts | 0ESR_REDAN |
InfoObject | RESI1 | 0ESR_RESI1 |
InfoObject | RESS1 | 0ESR_RESS1 |
InfoObject | Root Cause | 0ESR_ROOT |
InfoObject | Time at SAP (in days) | 0ESR_SAPTM |
InfoObject | Maintenance Flag | 0ESR_SBMAS |
InfoObject | SAP Solution Manager Function | 0ESR_SBTO |
InfoObject | Business Scenario | 0ESR_SCNO |
InfoObject | Business Scenario (Hash Key) | 0ESR_SCNOLT |
InfoObject | Measurement Start | 0ESR_SDATE |
InfoObject | Delivery Date | 0ESR_SDDAT |
InfoObject | Sent to SAP | 0ESR_SDDT |
InfoObject | Session Rating | 0ESR_SERAT |
InfoObject | Server | 0ESR_SERV |
InfoObject | Service | 0ESR_SERVI |
InfoObject | Service Session | 0ESR_SERVSE |
InfoObject | Service Status Description | 0ESR_SERVST |
InfoObject | Service Type | 0ESR_SERVTP |
InfoObject | Assigned to Several Solutions Flag | 0ESR_SESO |
InfoObject | Session No. | 0ESR_SESSNO |
InfoObject | Share of Failed Object Changes [%] | 0ESR_SFOC |
InfoObject | System ID | 0ESR_SID |
InfoObject | Non SLA Compliance Messages | 0ESR_SLANR |
InfoObject | SLA Relevant P1 Messages | 0ESR_SLAP1 |
InfoObject | SLA Relevant P2 Messages | 0ESR_SLAP2 |
InfoObject | SLA Relevant Messages | 0ESR_SLARE |
InfoObject | Service Level Red Alert Threshold | 0ESR_SLRA |
InfoObject | Solved Messages | 0ESR_SLVM |
InfoObject | Service Level Yellow Alert Threshold | 0ESR_SLYA |
InfoObject | SolMan Product | 0ESR_SMPRO |
InfoObject | System Number | 0ESR_SMSNO |
InfoObject | SolMan System Role | 0ESR_SMSRO |
InfoObject | Solution Manager Usage | 0ESR_SMUSG |
InfoObject | SolMan Support Package | 0ESR_SMUSP |
InfoObject | Share of Emergency Changes [%] | 0ESR_SOEC |
InfoObject | Solution Name (Hash Key) | 0ESR_SOLHS |
InfoObject | Solution Name | 0ESR_SOLNM |
InfoObject | Solution Number | 0ESR_SOLNO |
InfoObject | Planned Date | 0ESR_SPDAT |
InfoObject | Service Plan Description | 0ESR_SPDESC |
InfoObject | Support Package | 0ESR_SPKG |
InfoObject | Service Plan | 0ESR_SPLID |
InfoObject | Enterprise Support Standards | 0ESR_SPST |
InfoObject | Continuous Quality Check | 0ESR_SRPD |
InfoObject | Security-Related SAP Notes | 0ESR_SRSN |
InfoObject | SAP Solution Manager EarlyWatch Alert coverage | 0ESR_SSMC |
InfoObject | SAP Standard for Solutions Operations | 0ESR_STAND |
InfoObject | Status | 0ESR_STAT |
InfoObject | Customer Message Status | 0ESR_STATMS |
InfoObject | Customer Message Status Text | 0ESR_STATMT |
InfoObject | Service Status | 0ESR_SVCSAT |
InfoObject | No. of Systems without HotNews | 0ESR_SWOH |
InfoObject | No. of Systems with Status 'OK' | 0ESR_SWOK |
InfoObject | No. of Systems without SAP Notes | 0ESR_SWON |
InfoObject | Solution Manager System Flag | 0ESR_SYSST |
InfoObject | System Type | 0ESR_SYSTYP |
InfoObject | Transports Created in Production | 0ESR_TCIP |
InfoObject | Total Number of Failed Object Changes | 0ESR_TFOC |
InfoObject | Total Number of Emergency Transports | 0ESR_TNET |
InfoObject | Total Number of Transport Requests | 0ESR_TNTR |
InfoObject | Total Response Time [s] | 0ESR_TOITRT |
InfoObject | Total Time (in days) | 0ESR_TOTTM |
InfoObject | Total Number of Objects in WB Requests | 0ESR_TOWR |
InfoObject | Trend | 0ESR_TREND |
InfoObject | Task ID | 0ESR_TSKID |
InfoObject | Transports with Short Transition Time | 0ESR_TWST |
InfoObject | Type | 0ESR_TYPE |
InfoObject | Type Text | 0ESR_TYTE |
InfoObject | No. of Unfulfilled Message | 0ESR_UFLM |
InfoObject | Unfulfilled Message Percentage | 0ESR_UFLP |
InfoObject | No. of Unrated Message | 0ESR_URTM |
InfoObject | Usage Details | 0ESR_USDET |
InfoObject | Users with Critical Authorizations | 0ESR_UWCA |
InfoObject | Validity | 0ESR_VALTO |
InfoObject | Week | 0ESR_WEEK |
InfoObject | Yellow Alert Threshold [%] | 0ESR_YAT |
InfoObject | Yellow Alert Threshold [%] 24H | 0ESR_YAT24 |
InfoObject | Number of Yellow Alerts | 0ESR_YELAN |
InfoObject | Record type | 0RECORDTP |
InfoObject | Request ID | 0REQUID |
InfoObject | Admin Extractor | 0SMD_AEX |
InfoObject | Admin Main Extractor | 0SMD_AMEX |
InfoObject | Landscape Component Name | 0SMD_LCNA |
InfoObject | Landscape Component CV PPMS ID | 0SMD_LCVP |
InfoObject | Landscape Installation Number | 0SMD_LINS |
InfoObject | Landscape Product Name | 0SMD_LPNA |
InfoObject | Landscape Product PV PPMS ID | 0SMD_LPRP |
InfoObject | Landscape System ID | 0SMD_LSID |
InfoObject | Time (yyyyMMddhhmm) | 0SMD_TIHM |
InfoCube | SP08&Accelerated Innovation Enablement Service | 0SM_ESRAI |
InfoCube | OBSL&Action Plans | 0SM_ESRAP |
InfoCube | OBSL&All Systems (from SAP) | 0SM_ESRAS |
InfoCube | SP08&System Availability | 0SM_ESRAV |
InfoCube | SP08&Core Business Processes | 0SM_ESRBP |
InfoCube | SP08&Balanced Scorecard / Quarterly Meeting | 0SM_ESRBS |
InfoCube | SP08&SAP EarlyWatch Alert Coverage - New | 0SM_ESRC2 |
InfoCube | SP08&Customer COE Certification | 0SM_ESRCC |
InfoCube | SP08&Custom Code Maintainability Check | 0SM_ESRCM |
InfoCube | SP08&SAP Services - Delivered By SAP | 0SM_ESRCP |
InfoCube | SP08&CQC Planning and Delivery Solutions | 0SM_ESRCS |
InfoCube | SP08&Software Component Versions | 0SM_ESRCV |
InfoCube | SP08&SAP Services - Planned and Recommended | 0SM_ESRDS |
InfoCube | SP08&Emergency Changes | 0SM_ESREC |
InfoCube | SP08&Expert Guided Implementation Sessions | 0SM_ESREG |
InfoCube | SP08&Escalated Messages | 0SM_ESREM |
InfoCube | SP08&SAP EarlyWatch Alert Security | 0SM_ESRES |
InfoCube | SP08&Red EarlyWatch Alerts | 0SM_ESREW |
InfoCube | SP08&Failed Changes | 0SM_ESRFC |
InfoCube | SP08&Incident Statistics | 0SM_ESRIS |
InfoCube | SP08&SAP Services - Joint Delivery | 0SM_ESRJD |
InfoCube | SP08&Customer with MaxAttention | 0SM_ESRMA |
InfoCube | SP08&Maintenance Status - Business Objects | 0SM_ESRMB |
InfoCube | SP08&Modified and Customer Objects | 0SM_ESRMC |
InfoCube | SP08&Maintenance Entitlement per Installation | 0SM_ESRMF |
InfoCube | SP08&Modification Justification Check | 0SM_ESRMJ |
InfoCube | SP08&Maintenance Status - Business Suite | 0SM_ESRMS |
InfoCube | SP08&Incident Statistics Non SAP | 0SM_ESRNS |
InfoCube | SP08&OS & DB Information | 0SM_ESROS |
InfoCube | SP08&Average Processing Time | 0SM_ESRP2 |
InfoCube | SP08&Positive Call Closure | 0SM_ESRPC |
InfoCube | SP08&Planned Downtime | 0SM_ESRPD |
InfoCube | SP08&Project Milestones | 0SM_ESRPM |
InfoCube | OBSL&PCC - Quarterly Basis | 0SM_ESRPQ |
InfoCube | SP08&Current Projects | 0SM_ESRPR |
InfoCube | OBSL&Project Systems | 0SM_ESRPS |
InfoCube | OBSL&Average Processing Time | 0SM_ESRPT |
InfoCube | SP08&Run SAP and End-to-End Standard Compliance | 0SM_ESRRE |
InfoCube | SP08&SAP PSLE Roadmap Planning | 0SM_ESRRP |
InfoCube | OBSL&SAP End-to-End Operations Standards Compliance | 0SM_ESRSC |
InfoCube | SP08&Support Desk Evaluation | 0SM_ESRSD |
InfoCube | SP08&Number of Software downloads | 0SM_ESRSF |
InfoCube | SP08&SAP Service Level Agreement Compliance | 0SM_ESRSL |
InfoCube | SP08&Security Notes Process Compliance | 0SM_ESRSN |
InfoCube | SP08&SAP CQC Security Optimization - Self | 0SM_ESRSO |
InfoCube | SP08&Service Delivery Readiness | 0SM_ESRSR |
InfoCube | SP08&SAP CQC Security Optimization - SAP | 0SM_ESRSS |
InfoCube | SP08&System Information | 0SM_ESRST |
InfoCube | SP08&SAP SolMan Usage Report | 0SM_ESRSU |
InfoCube | SP08&Top Issues | 0SM_ESRTI |
InfoCube | SP08&Unplanned Downtime | 0SM_ESRUD |
InfoCube | OBSL&SAP SolMan Usage (Obsolete) | 0SM_ESRUS |
InfoObject | Transaction Name | 0SM_TCODE |