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ITSM Analyses - RFC Processing Time Locate this document in the navigation structure

WebTemplate WebTemplate: 0SPR_WT_RFC_PROCESSING_TIME

 

This WebTemplate shows the average throughput time and average processing time for change requests, in days. The key figures are shown in a current view in a bar chart, and in a historical view in a line chart. There are also tabular views. You can maintain conditions and filters in menus.

Data Modeling

Requires

Object Type

Name

Technical Name

Query

Current Average Work Effort and Duration RFC

00O2TJD2OYJD8L0C86CD1MYT8

Query

History of Average Work Effort and Duration RFC

00O2TJD2OYJD8L0DTGJOUUDOD