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ITSM RKF: Number of New Problem Messages Locate this document in the navigation structure

Key Figure Key Figure: 0SPR_RKF_NUMBER_NEW_TICKETS

 

This restricted key figure states the number of open messages.

Technical Data

Available as of Release

SAP Solution Manager 7.1 SP05 (ST-BCO Support Package 3)

Aggregation

Default Aggregation

Exception Aggregation

No

Calculation

No

Restriction

Specifies the number of messages with system status Open or In Process.