As part of SAP Product Support for Large Enterprises, SAP provides access to SAP's remote services methodology. To enable you for support service delivery, several training options are offered by SAP (E-Leanings, WebEx sessions, expert-guided trainings and individual guided expert sessions, for example).

For more information, see Self-Services and Enablement for Self-Service Delivery at  http://service.sap.com/supportofferings SAP Product Support for Large Enterprises .

SAP Services – Joint Delivery delivers its business content in a pre-built InfoCube called CQC Planning and Delivery Solutions.