ITSM Analyses - With Work Effort Required 
WebTemplate: 0SPR_WT_WORKING_EFFORT
This web template shows the average and total work effort required, in hours, for ITSM transactions. The key figures are shown in a current view in a bar chart, and in a historical view in a line chart. There are also tabular views. You can maintain conditions and filters in menus.
Data Modeling
Object Type | Name | Technical Name |
|---|---|---|
Query | History of Average/Total Working Effort | 00O2TJD2OYJD8BU1VF0ST2M9A |
Query | Total Working Effort | 00O2TJD2OYJD8DD420TTXMSQJ |