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You can displays the number of all closed messages that have been escalated during the message processing phase within the last 6 months. Only messages that have been escalated based on a severe business impact are listed here.

If you would like to escalate a critical message, refer to SAP Note 90835.

Note Note

Escalated messages that are not solved yet will not be displayed in this section. You find them under Open Messages – Escalated Messages.

End of the note.

Closed Escalated messages delivers its business content in a pre-built InfoCube called Escalated Messages.

Technical Data

Available as of Release

SAP Solution Manager 7.1 SP05

BI Content Add-On Release

ST-BCO Support Package 3

Features