When you use this enhancement, you can organize tests with external components of IBM Rational, instead of SAP Solution Manager Test Workbench tools.
Note
This enhancement is not available by default. To use it, you must configure the SAP Solution Manager at IBM. You must activate the function explicitly in the SAP system.
For more information, see http://www.service.sap.com/solutionmanager. SAP Note 1480768 describes the installation of the connectors and related components.
SAP Solution Manager Connector for IBM Rational transfers business requirements documents and test objects to IBM Rational Quality Manager. The connector can also supply the applications IBM Rational ClearQuest with Service Desk messages, and IBM Rational RequisitePro with business requirements from the SAP Solution Manager.
When you transfer the data which you have selected fom the SAP Solution Manager, to the IBM Rational Quality Manager, the system creates, according to the IBM default settings in the IBM system:
Business requirements documents
Test cases for the test objects
The results of the test cases are documented in IBM Rational Quality Manager. After being saved in IBM Rational Quality Manager, the results are also available in SAP Solution Manager.
To activate the integration of the IBM Rational test management tools and SAP Incident Managment,you have performed the required activities in SAP Solution Manager Customizing, under
.You have, for example, linked the SAP Solution Manager project with the IBM Rational project, in the Project Administration (transaction SOLAR_PROJECT_ADMIN, and performed the following steps:
You have edited the connection settings under
.You have selected a Logical Port in the associated dialog box. The system assigns a project in the IBM Rational SAP connector.
To create test cases automatically, you have made the associated Mapping in IBM Rational Quality Manager.
To synchronize error messages with SAP Solution Manager Service Desk messages, you have captured and saved the relevant IBM information, under SAP.
Example
You have flagged error messages for creation in the Service Desk.
The following graphic shows the basic components and the data exchange between the SAP system and IBM Rational:
Test Organization with IBM Rational
(A) Test Management
SAP Solution Manager transfers test data to IBM Rational Quality Manager. You can transfer process structures and business requirements to these components before the test and realization phase. The transfer is via the IBM Rational SAP Connector, which links an IBM Rational project to an SAP Solution Manager Project.
When you transfer the data which you have selected fom the SAP Solution Manager, to the IBM Rational Quality Manager, the system creates, according to the IBM default settings in the IBM system:
Business requirements documents
Test cases for the test objects
The results of the test cases are documented in IBM Rational Quality Manager. After being saved in IBM Rational Quality Manager, the results are also available in SAP Solution Manager.
You can also use the following components of IBM Rational:
RequisitePro, to manage business requirements.
ClearQuest, to manage error messages and Service Desk integration.
(B) Incident Management
ClearQuest replicates error messages to SAP Solution Manager. You can only process the messages in the Service Desk there.
SAP Solution Manager synchronizes the changes in ClearQuest.
Note
You can also start the process by creating an error message in SAP Solution Manager.
The following additional functions are available in the Business Blueprint (SOLAR01) and in the Configuration (SOLAR02):
In the Transfer to IBM Rational Project you assign documents and objects (which are transferred as test requirements or test objects) to the structure elements (scenarios, processes or process steps). The objects to be transferred are made available from their current assignment for the respective structure elements and their subelements. For further information, see Select Documents to Transfer to IBM Rational.
You transfer the Business Blueprint data you selected to IBM Rational Quality Manager. To transfer the data, in the transaction Business Blueprint or Konfiguration, choose .
You can also call up the dialog
from the IBM connector.You can use the document type to set which documents are sent to the as attachments to the structure nodes of the IBM Rational Quality Manager. Documents assigned to the structure node are passed as attachments. If you do not want all documents to be transferred, you can limit the transfer to specified document types. To do so, call transaction SOLAR_PROJECT_ADMIN, then .
You can see the results of the performed tests in SAP Solution Manager. If you wish to get additional details oF the test results, go to IBM Rational Quality Manager.
The IBM Rational Quality Manager test analysis is under Reposts.
You process messages (error messages replicated from IBM ClearQuest and SAP Solution Manager Service Desk messages) only in SAP Solution Manager. The system synchronizes changes automatically, after IBM ClearQuest.
Note
Automatic synchronization works once you have sent the message once, manually, to SAP Solution Manager, with ClearQuest. You can use, for example, the action Send to External Service Desk in a Service Desk message.
As messages can only be processed in SAP Solution Manager, this component also determines the message processing steps and status changes. For further information about the standard external service desk connection interface, see Connecting an External Service Desk, and Using an External Service Desk.
Note
In contrast to the default implementation with the strict separation of service desk service requester and providor, SAP Solution Manager plays both roles when implementing the IBM Rational interface. SAP Solution Manager can propose a solution and close the message, at any time.
To report an error:
Reporting an error in IBM Rational ClearQuest, with connection to Service Desk |
Create a support message for IBM Rational ClearQuest |
---|---|
Result:
|
|
Process an SAP-relevant error message from IBM Rational ClearQuest in the SAP Solution Manager Service Desk. The system automatically sends the changes to IBM Rational ClearQuest, and synchronizes the status there with the SAP status.
Process the solution for the Service Desk message in SAP Solution Manager.
Close the Service Desk message in SAP Solution Manager. The system sends the closure information to IBM Rational ClearQuest.
For further information, see the IBM Rational Quality Manager, ClearQuest and RequisitePro documentation.