This WebTemplate shows the total number of currently open problem messages, and the relationship of new to completed problem messages. It displays the key figures graphically and in tables, by priority, category level or calendar week, for a creation period.
The WebTemplate gives a general overview, and you can analyze the message history and breakdown, in more detail, using further attribute filter criteria.
Object Type | Name | Technical Name |
---|---|---|
Query | Current Amount of Open Tickets PR | 00O2TJD2OYJEYNTA1GJNRKIMJ |