Creating Job Requests for New Jobs

You want to create a new job or a job based on an existing job document.

Prerequisites

You have satisfied the prerequisites for the Job Request application. For more information, see Job Requests.

You have opened the Job Management work center.

Procedure

In the Job Management work center, under Common Tasks, choose an option for creating a job request (simple or detailed).

A dialog box appears.

Note Note

Depending on the Customizing settings, (role assignment), you can create a simple or detailed job request.

The basic view is for users with little knowledge of job scheduling and job documentation with the SAP Solution Manager.

The detail view is for users with specialist knowledge of job scheduling and job documentation with the SAP Solution Manager.

End of the note.

Basic View

Under Request Type, the entry Request: Create New Job is set as the default value.

Note
Fields indicated with * are mandatory.

End of the note.
Enter a name for the job you wish to create.
You can select an existing job by calling the input help next to the input field. When you have selected a job, the system loads its detailed information, and you can adjust the new job. Adjust the request type in addition to this.

Note
You can use wildcards * to restrict the value list.

End of the note.
Select a system and a client. You can use the input help or make the entries directly.

Note
You can use wildcards * to restrict the value list. If you have selected an existing job, the input help only displays the systems and clients for the selected job.

End of the note.
Specify the date until which the job request is to be valid.
Add new job steps or edit and delete existing entries.
Enter the job scheduling information under Schedule:
1. Repeat: Specify whether the job is to run once or periodically.
2. Frequency: Select how often the job is to run.
3. Specify the planned start date.
  Optionally, you can enter the planned start time and also the last possible start time of the job under No Start After.
4. You can enter free text details about the start under Start Condition.
In the Business Context area, you need to enter a text, which you can write according to your needs, under Business Requirements (for example, why you are scheduling a job) and under Business Process. The other specifications (Region, Country Code, Organization, Business Area and Business Priority) are optional.
Under Service Desk Context, enter the following data:
- Transaction type
  This corresponds to a document type.
- Reporter
  Select the business partner number using the input help or enter it directly. After confirming with Enter, the system displays the detailed information.
  
  Note
  Remember that the business partners listed in the input help depend on the selected system. Therefore you must always first select a system (see Step 3) before you specify a business partner.
  
  End of the note.
- Message priority
- Short and long text
Other specifications are optional:
- Contact data
- Predecessor ID
  You can link the job request with the original message (document flow) using this entry.
  
  Example
  A user has created a message. While processing the message you notice that you must change the scheduling of a job. Therefore you create a job request and link the message in the Predecessor ID field.
  
  End of the example.
- Category
  It is used as an additional grouping characteristic.
- Subject
  
  Note
  Select the transaction type before specifying a category and a subject. Your settings for the Transaction Type affect which entries you can select in the Category and Subject fields.
  
  End of the note.
Choose Send to create the job request.
The system saves the job request.
To empty all fields for the creation of a (further) job request, choose Reset.

Detail View

Enter the mandatory data on the General tab page. This includes:
- Request Type
- Production System
- Transaction Type
- Message Priority
- Short and Long Text
Choose the Business Context tab.
- Enter the text for the business requirements and the business process.
- Make the (optional) entries for the solution context.
  You can select an existing solution from the input help. You can use wildcards * to restrict the value list. When you have selected a solution, the projects and scenarios are loaded into the dropdown list.
- Select the scenario and business process step.
  When have assigned a business process step, the system assigns a logical component.
  
  Note
  Remember that you are assigning a logical component for which the previously specified system or previously specified client is the production system.
  
  End of the note.
Choose the Scheduling tab and specify detailed job scheduling information:
1. Select a scheduler.
2. You can change the data if necessary.
Choose the Organizations tab.
For example, you can create organization levels that should only apply for the job management.
Select the Error Handling tab and specify what to do in case of an error or unexpected behavior in free text. Please also specify the contact partners.

Note
The system then adds this information to the job documentation.

End of the note.
Choose the Contacts tab page and add the user and business partner data, for example the person responsible for job documentation.
Select the Scheduling Restriction tab page and document which jobs may not be scheduled at the same time as other jobs, for example.

Note
The system then adds this information to the job documentation.

End of the note.
Choose the Authorizations tab page and enter which authorizations are necessary to execute a job in a system administered by SAP Solution Manager.
Choose the Attachments tab and upload your document if you have one.
Choose Send to create the job request.
The system saves the job request.

Result

You have created a job request for a new job, based on a Service Desk message.