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 Joint Distribution of Master Data

 

In the interests of efficient data storage and distribution, you can, in an integrated scenario with SAP ERP, SAP Customer Relationship Management, and SAP Convergent Charging, replicate all you customer master data (business partner, contract account, prepaid account and provider contract) jointly to SAP Convergent Charging (CC system).

Technical Details

Technical Name of Product Feature

TELCO_JOINT_MASTERDATA_DISTRIB

Product Feature Is

New

Country Dependency

Valid for all countries

Software Component Version

IS-UT 617

Application Component

IS-T-CA (Convergent Invoicing)

Availability

SAP Enhancement Package 7 (SP08) for SAP ERP 6.0

Prerequisite Business Function

TEL_INV_2G

Additional Information

If you activate joint replication in Customizing and a provider contract exists for the partner, the system jointly distributes all master data to the appropriate CC system. This means that the business partner, contract accounts, and prepaid accounts are not distributed immediately from the ERP system to SAP Convergent Charging. Instead, they are not distributed until the data of the provider contract they belong to is received in the ERP system (Contract Accounts Receivable and Payable).

Contract Accounts Receivable and Payable persists the master data for the provider contract and distributes it to the CC system. In this way, you can monitor the distribution of all master data in Contract Accounts Receivable and Payable.

Contract Accounts Receivable and Payable distributes the master data in the following order:

  1. Business partner

  2. Contract account

  3. Prepaid account

  4. Provider contract

During the replication, Contract Accounts Receivable and Payable checks if a provider contract can be created in both the ERP system and in the CC system. If an error occurs in one of the two systems when a provider contract is being created, then the provider contract is not created in either of the two systems (neither in ERP nor CC). Provided that the cause of the error is not in the contract data itself, you can initiate the distribution of the provider contract data again. If the cause is in the contract data, and you have to change this data to be able to successfully create the provider contract, the system prevents the distribution. The provider contract data is then sent back to the calling program (such as SAP CRM) so that it can be changed.

Customer Enhancements

At event 5707, you can send the distribution status of provider contracts to the (external) system, which sent the provider contract data to the ERP system. The event is called:

  • As soon as a provider contract was persisted in the ERP system and CC system

  • If a provider contract could not be distributed due to its contract data and the provider contract has to be changed

If you are using SAP Customer Relationship Management and the CRM system sends the data of the provider contract, then the provider contract is locked to changes. You can use function module FKK_SAMPLE_5707_SAPCRM to unlock the provider contract for changes in the CRM system after successful distribution or if you have to change the contract data.

Monitoring and Error Handling

The existing transactions for master data replication (on the SAP Easy Access screen under Start of the navigation path Master Data Next navigation step For Integration with Rating and Charging Next navigation step Replication End of the navigation path) were changed to provide for joint master data distribution.

  • You monitor the replication in transaction FKKCC_MD_MON under Monitor Replication.

  • You can repeat the replication in transaction FKKCC_MD_PRC under Resend Failed Replication.

  • Using transaction FKKCC_MD_MAN, you can distribute master data individually.

  • You use transaction FKK_CC_CLU to delete distribution records.

In the new monitor for provider contract distribution (transaction FKKCC_PC_MON), you monitor the replication of provider contracts and their dependent master data.

Effects on Customizing

Activate joint replication by making these two settings:

  • Activate the replication of business partners and accounts to iSAP Convergent Charging in Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Integration Next navigation step Convergent Charging Next navigation step Activate Replication of Business Partners and Accounts to SAP CC End of the navigation path.

  • Add the MULTI_CC scenario as the standard scenario in Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Integration Next navigation step Convergent Charging Next navigation step Set Up Replication of Provider Contracts End of the navigation path.

Then activate the joint distribution of master data to SAP Convergent Charging in Customizing for Contract Accounts Receivable and Payable under Start of the navigation path Integration Next navigation step Convergent Charging Next navigation step Activate Joint Replication of All Master Data End of the navigation path.

More Information

Convergent Invoicing, 02G