This component provides a framework to create correspondence; thereby enabling a standard appearance, standard processes, and standard results.
You use the component to create standardized and event-controlledcorrespondence in single or mass runs.
Bank Customer Accounts (BCA)
uses the standard correspondence component provided by SAP. For more information, see
Creating and Issuing Correspondence
.
You have made the following settings in Customizing for
Bank
Customer Accounts
(BCA) by choosing:
Print Workbench
This defines the correspondence settings.
Change Product
This enables the
Correspondence Receiver Administration
feature and the correspondence attributes for the required products.
You have made the following settings on the accounts master record
:
Correspondence indicators are set on the
Basic Data
and
Term Agreement: Current Term
tab pages.
Correspondence recipients are specified for the required
Correspondence Type
on the
Correspondence Recipients
tab page
.
Correspondence Requests
Creating Correspondence Requests
The system creates both individual correspondence requests (for example, when you create or change an account), and mass correspondence requests (for example, when you execute the term agreement reports for fixing or calling).
The correspondence request only saves key data that refers back to the account data.
Processing Correspondence Requests
To complete the correspondence activity, you transfer the correspondence to the required communication channel (such as e-mail or fax) by using the correspondence print report. For more information,see Print Correspondence .
During this process, the system finds the correspondence data that is saved in the correspondence request, fetches the required account data, and transfers it to the print program. You can either print the data immediately or schedule the print run for later.
Correspondence History
From the account master record, you can display all the correspondence requests that were created for an account. For more information, see Account Display .
Printing
The system generates only one original document for an outbound correspondence from the bank. However, you can print any number of copies. In addition, you can simulate the print run before actually printing the document.
Communication Channels
The correspondence component supports the following communication channels:
Fax
Flat file
Correspondence Scenarios
BCA supports correspondence scenarios, which are used to notify customers about:
Account creation or change details
Account closure
Accounts that are approaching the planned closure date
Terms and conditions for term agreements that are fixed
Term agreements that are approaching maturity
Term agreements that have reached the term end date
Bank statements
Balance notification
For the correspondence about account creation or change, you must use Business Transaction Event (BTE) 00011060 under the following conditions:
You print the correspondence later, for example, as part of the end-of-day processing
You want to include the old as well as the changed account data in the correspondence
Note
You must have your own implementation to store the old data. You can use the
BAdI: Get Account Data for Correspondence
(BKK_GET_ACC_DATA) to define the procedure for obtaining the old account data.