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 SAP Web Channel Experience Management 2.0 for SAP ERP

 

Technical Data

Technical Name of Business Function

ERP_WEB_CHANNEL_2

Type of Business Function

Enterprise Business Function

Available As Of

SAP enhancement package 5 SP08 for SAP ERP 6.0

Technical Usage

Central Applications

Application Component

Web Channel (WEC)

Required Business Function

SAP Web Channel Experience Management for SAP ERP (ERP_WEB_CHANNEL_1)

You can use this business function to run SAP Web Channel Experience Management 2.0 on an SAP ERP back end.

The SAP Web Channel Experience Management 2.0 for SAP ERP (ERP_WEB_CHANNEL_2) business function provides the back-end connectivity required to use the application with an SAP ERP back end. If you want to use SAP Web Channel Experience Management 2.0 with an SAP ERP back end, you must activate this business function.

SAP Web Channel Experience Management is an application that is not part of SAP ERP. It is separately licensed and must be separately installed. When installed and used with an SAP ERP back end, SAP Web Channel Experience Management enables you to create and deploy Web shops as the foundation for an e-commerce solution tailored to your individual needs. You can quickly set up attractive Web shops that are fully integrated in order processing of the Sales and Distribution (SD) application component.

The standard product catalog used for SAP Web Channel Experience Management is based on SAP NetWeaver Master Data Management (SAP NetWeaver MDM).

Prerequisites

You have installed the following components as of the version mentioned:

Type of Component

Component

Software Component

SAP_APPL 605

Software Component

Components of SAP Web Channel Experience Management 2.0

Software Component

Components of SAP NetWeaver MDM 7.1

You must make settings for your Web shop in Customizing for Sales and Distribution under SAP Web Channel Experience Management.

Features

SAP Web Channel Experience Management allows you to create and deploy Web shops, enabling you to turn the Web into a profitable sales channel. The solution offers a full range of e-commerce functions to your Web shop customers.

Full back-end connectivity ensures that transactions submitted in a Web shop by Web shop customers are saved in the back end where back-end users can process them further.

You can quickly set up, configure, and deploy Web Channel applications with the help of Web Channel Builder, an integrated configuration tool. All application functions are grouped into individual, reusable modules, of which any collection can be selected and easily assembled into a complete application.

As of release 2.0 of SAP Web Channel Experience Management, the following main new features are available:

  • SAP NetWeaver MDM product catalog: new navigation modes; sorting and filtering lists of products

  • User management: contact scenario; guest user scenario

  • Product catalog: integration of the TREX product catalog that is part of SAP ERP as an alternative to using SAP NetWeaver MDM for setting up product catalogs

  • General functions: live support using chat

  • E-commerce: wish lists; address changes in orders

  • Framework: JSF 2.0 UI technology; working in multiple browser windows or multiple browser tabs

For more information, see SAP Library for SAP Web Channel Experience Management on SAP Help Portal at http://help.sap.com/wecInformation published on non-SAP site. Choose release 2.0. In SAP Library, choose What's New in Release 2.0?.

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