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 Insurance Tasks Workload Management

 

The business function Insurance Claim Workload Management (INS_FSCM_UI_WLM_1) provides you with backend functionality for using the SAP Fiori app Workload Management for Tasks.

With this app, a manager of a claims department can get an overview of existing tasks in his or her team and assign one or multiple tasks to another claim handler if this is necessary. The app also shows the current availability of the employee.

See also Insurance Claim Workload Management.

Technical Details

Technical Name of Business Function

INS_FSCM_UI_WLM_1

Available From

SAP Enhancement Package 7 for SAR ERP 6.0, SP04