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Component documentationException Management

 

You use exception management with the Exception Workbench to allow different users (for example, a replenishment planner or a system administrator) to access F&R exceptions.

The system creates exceptions automatically in different business processes. It assigns these exceptions to objects (for example, locations, products, and order proposals) in the corresponding business areas (for example, forecast, replenishment).

Users may be interested in exceptions from different sources. For this reason, each user can subscribe to different business areas, allowing them to access the exceptions in these areas. You can also select exceptions on the selection screen in the Exception Workbench on the basis of business criteria (for example, business objects) and technical attributes (for example, priority and creation date).

Features

Exception Workbench

In exception management, the system processes exceptions from different business areas, stores, and products. The Exception Workbench is the central tool here. For more details, see Exception Workbench.

Aside from the Exception Workbench, you can also review and confirm the relevant exceptions in the following applications:

  • Product Workbench: Exceptions for the selected location product

    For more information, see Exceptions.

  • Replenishment Workbench: Exceptions for order proposal and order proposal items

    For more information, see Exceptions.

  • DIF Workbench: Exceptions for the selected objects in DIF occurrences

  • Interface Workbench: Exceptions for data in inbound and outbound interfaces

Customer-specific replacement messages

You can define your own texts for the F&R exception messages in the system.

  1. You define the following objects in the message maintenance transaction (transaction code SE91):

    • A custom message class

    • A custom message number

    • The alternative text

    Recommendation Recommendation

    We recommend copying the original parameters (such as the location number or location product number) of a standard message, as you may lose important information otherwise.

    End of the recommendation.

  2. Assign the alternative text to the original message in Customizing, under Start of the navigation path Forecasting and Replenishment Next navigation step Exception Management Next navigation step Assign Customer Specific Replacement Messages End of the navigation path.

If an alternative message text has been created and assigned, SAP F&R replaces the standard text with the replacement text when the corresponding message is displayed. Note that the actual data storage of the exceptions remains unaffected.

More Information

F&R Exceptions

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