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Function documentationExceptions

 

This function allows you to recognize exception situations. SAP F&R shows various exceptions in its various workbenches, which you can process:

  • Product Workbench: Exceptions for the selected location product

  • Replenishment Workbench: Exceptions for order proposals and order proposal items

  • Replenishment Workbench for Stores: Exceptions for order proposals and location products

  • Cause Determination: Exceptions for the selected location product

Prerequisites

You have configured the exception subscriptions in the alert profile in the Exception Workbench (/FRE/EXC). You can create multiple alert profiles here and then select one each in the Product Workbench and the Replenishment Workbench.

Features

You can process exceptions in the Exceptions section.

Exceptions can relate to the following objects:

  • An order proposal or an order proposal item

  • A location product

  • A location

  • Inconsistent data (for example, missing master data)

  • Technical problems (for example, with data transfer)

  • Demand influencing factors

Exceptions are valid until you confirm them or until their validity period is exceeded:

  • Exceptions that have occurred during automatic replenishment are valid until they are confirmed or until the next replenishment run.

  • Exceptions that occur during order proposal release management are valid until the order proposal concerned is released. These exceptions are not confirmed automatically.

You configure the exception subscription to define the exceptions you are responsible for.

Exceptions are assigned to business areas. You can define the display of business areas in Customizing. For more information, see the Implementation Guide (IMG) for Forecasting and Replenishment under Start of the navigation path Exception Management Next navigation step Activate/Deactivate Applications in Alert Monitor End of the navigation path.

This assignment of exceptions to business areas is predefined.

Activities

  • You can display all exceptions or you can display them according to priority.

  • You can confirm exceptions that you have acknowledged.

  • You can deal with exceptions that have arisen from the internal connection by processing the error in the interface record and then confirming them. For more information, see Interface Workbench.

Additional functions for exception processing are available in the Exception Workbench.

To confirm exceptions in order proposal management, go to the SAP Easy Access screen and choose:

  • Start of the navigation path Forecasting and Replenishment Next navigation step Order Proposal Management Next navigation step Product Workbench End of the navigation path

  • Start of the navigation path Forecasting and Replenishment Next navigation step Order Proposal Management Next navigation step Replenishment Workbench End of the navigation path

  • Start of the navigation path Forecasting and Replenishment Next navigation step Order Proposal Management Next navigation step Cause Determination End of the navigation path

For more information, see Exception Processing.