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Creating an Error ReportLocate this document in the navigation structure

Context

You can generate a zip file containing a comprehensive report of system errors, which you can attach when reporting a product error or customer message to SAP Support.

The information saved in the error report depends on the settings specified in the Embedded Support group of the Options pane ( Start of the navigation path Tools  Next navigation step Options End of the navigation path). For more information, see Options Pane - Embedded Support Group in the Visual Composer Reference Guide .

Procedure


  1. Choose Start of the navigation path Help  Next navigation step Create an Error Report End of the navigation path. The File Download dialog box is displayed.

  2. Click Save .

  3. Use the Save in dropdown list to navigate to the folder in which you want to save the error report and click Save .

Results

A zip file is created in the specified location. The zip file contains files, or zipped sets of files, for each information type according to the settings specified in the Embedded Support group of the Options pane.