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1. Activate the trace mode.
You have various options to activate the trace mode for all additional actions on the front end:
- Call the BEx Analyzer. Choose Settings → Trace, before logging on to the BI system.
On the SAP Easy Access screen, choose Business Explorer→ BEx Monitor →Trace Tool. Enter a user and choose Edit → Activate User. You can activate all users using All Users. For more information, see OLAP Trace Tool (Old).
To activate the trace mode for a particular query on the Web, you need to add the parameter &trace=X to the query URL.
2. Log on to the BI system and carry out the required steps.
The front-end actions are logged. The log file SAPBEX.trc is generated on the front-end computer.
Make sure that you keep the log as short as possible.
To restrict logging to necessary steps, it is useful to start the BEx Analyzer without the trace at first, then to load the workbook. Only at this point should you interrupt the connection to the OLAP server, using Settings, and activate the trace. You can then create a new connection using Refresh. The actions you subsequently carry out are now logged.
3. Deactivate the trace mode in the same way that you activated it in step 1.
You have logged actions in the front end. The logs and the OLAP trace number can be found in the OLAP Trace Tool.
When contacting SAP support, your customer message can contain the technical name (from the InfoCube or query, for example) as well as the number of the OLAP Trace (Log Number) in addition to the user, and the date and time that the log was created.