CRM Total Duration in Minutes 

Technical name: 0CRM_DUR

Use

This key figure tells you how much time was spent in total working on a business activity. The time includes both face-to-face duration as well as any preparation times spent by the employee.

Technical data

Supported from Release	CRM 2.0C
Unit	N/A
Aggregation	Summation
Exception aggregation	Summation
Calculation	N/A
Restriction	N/A