You may encounter situations where all applications appear to be performing poorly.

The questions to ask should include:

• Has anything changed?

• When did this performance degradation start?

• Are all applications really running slowly or is the user telling you this out of frustration over their application performing poorly?

• Is this problem intermittent or constant?

If the answers to these questions lead you to believe there is a system-wide performance problem, the following topics may help you determine the cause.