The sales order is a commitment from a customer or lead to buy a product or service. The document serves as a foundation for planning production or purchase orders.

Your line of business determines whether or not a sales order is a legally binding document - your company may not manufacture products or ship items before a sales order has been created.

Creating sales orders does not post value-related changes in the accounting system. However, if the sales order is created for items, the ordered quantities are listed in Inventory Management as reserved for the customer. You can view the ordered quantities in various reports, such as the Inventory Status report, as well as other windows in SAP Business One. This information is important for:

To open this window, choose  Sales – A/R Sales Order .