Use the general area in the A/R credit memo to enter general information relevant to all items in the document.
To access this area from the SAP Business One Main Menu, choose
.Note This topic documents fields and other elements in this window that either are not self-explanatory or require additional information. End of the note. |
Name of the default contact person as defined in the business partner master data. If required, specify a different contact person. |
Displays the customer reference number, if defined. |
Field on the left: name of the numbering series. Specify a series. Field on the right: the number of the A/R credit memo. If you choose the manual series, enter the relevant number. |
Status of the A/R credit memo:
Note A no-charge A/R credit memo is closed automatically once you add the document. End of the note. |
Specify the posting date. The default value for this field is the current date on which the A/R credit memo is created. If required, change the date. Caution If you change this date, the continuity of the numbers and dates on a document will be interrupted. End of the caution. |
Expected due date of the items or services. The default due date is the system date (current date). You can change it manually. The due date becomes blank when posting date is updated. |
Document date of the A/R credit memo used for tax purposes. Change the date if required. |
Specify the display currency for the amounts in the A/R invoice. If the customer currency equals the local currency, the options are Local Currency and System Currency. If the customer currency is a foreign currency, the options include BP Currency. Your selection does not change the original currency of the document. |
Specify the sales employee who initiated the A/R credit memo. |
Specify the code of the employee who owns the A/R credit memo. |
Enter additional information regarding the A/R credit memo. You can edit the field contents even after you have created the document. |
Total amount of the A/R credit memo before the discount for the document is calculated. Note If the discount is defined in the row for the item or service, the amount displayed in this field takes that discount into account. End of the note. |
In the field on the left, specify the percentage of discount. The field on the right displays the discount amount. If required, you can change the values of these fields. If the rounding method used by the company is By Document, this field displays the difference between the document total and the document rounded total. Note When the A/R credit memo is based on an A/R invoice with the discount on a document level, the discount is not copied to the rows. End of the note. |
Amount drawn from the paid down payment invoices or down payment requests, and subtracted from the total amount of the invoice. |
Displays the total freight for the A/R credit memo. This field appears only if you have selected Manage Freight in Documents in . |
The amount withheld, according to the withholding tax definitions, and paid over or reported to the tax authorities on behalf of the person subject to tax. Appears only if you have selected Withholding Tax in . |
This field appears only if the rounding method has been defined as By Currency in .When the total amount of the document is rounded according to the rounding method determined by the currency, the difference between the original amount and the rounded amount appears in this field. |
Tax amount for the A/R credit memo calculated according to your tax definitions. |
Total amount of the document including tax and discounts. |
The actual amount that was copied from the base document to the A/R credit memo:
Example Fred's Factory creates an invoice for George's Store for two items: Small Bench $300 Wood bench $400 Total $700 George's Store pays $500 towards the invoice, so the remaining balance on the invoice is $200. Then George returns the small bench; therefore, he is owed $300. Fred creates a credit memo based on the invoice. Of the $300 that is owed, $200 is applied to the invoice, and $100 remains as credit not based. This credit is due to George's Store and may be used towards future purchases. The invoice is fully paid since the $700 is accounted for, by $500 in the partial payment and $200 in the credit memo. End of the example. |
Open amount of the document. |
If the checkbox is selected, it indicates that this document, or at least one of its installments, is included in a payment order run. The checkbox is deselected in the following situations:
Note When this checkbox is selected, the Copy From and the Copy To functions are disabled. End of the note. Note When this checkbox is selected, you cannot change values in the Due Date field in the general area and in the Payment Block field on the Accounting tab. End of the note. |
Displays an additional key for the A/R credit memo, which you use later to match a payment with the A/R credit memo. There is no validation on the field. |
Select a branch for which you want to create the document. Note This field is available only if you have enabled multiple branches. End of the note. |