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Defining E-Mail Signatures Locate this document in the navigation structure

 

In SAP Business One, you can share one generic e-mail signature for all companies or you can define a unique signature for some of them. In some countries there are legal restrictions regarding unique business information that needs to appear in the signature of all business correspondence. The E-Mail Settings window provided in SAP Business One enables you to create e-mail signatures that comply with these restrictions.

Note Note

Only superusers have permission to create or change e-mail settings. For more information, see Defining Authorizations.

End of the note.

Note Note

It is not possible to create e-mail signatures for individual users in the E-Mail Settings window.

End of the note.

SAP Business One provides two e-mail signature options:

  • Common

    For all company databases on an SAP Business One server installation

    Note Note

    If you are running more than one productive company database on one SAP Business One-server, you can share one generic e-mail signature for all companies or you can define a unique signature for some of them.

    End of the note.

  • Company

    For a specific company database

Prerequisites

Both of the following are mandatory prerequisites for configuring the SBO Mailer signature:

  • You have installed SAP Business One.

  • You have started the SBO Mailer component with the SAP Business One Service Manager window on your SAP Business One server.

Note Note

For more information, see the Administrator’s Guide provided with SAP Business One.

End of the note.

Procedure

To create or modify a company e-mail signature:

Note Note

You must have superuser status in order to create new e-mail signatures or modify existing ones in SAP Business One. For more information, see Defining Authorizations.

End of the note.

  1. Log on to SAP Business One, and select the company whose e-mail signature you want to create or modify.

  2. From the SAP Business One Main Menu, choose   Administration   System Initialization   E-Mail Settings  .

  3. In the E-Mail Settings window, you can select one of the following Signature To Be Used radio buttons at this stage or after entering your information in the relevant tabs that are described in the subsequent steps:

    • Common

    • Company

  4. Enter your e-mail signature in one or both of the following:

    • Common E-Mail Signature tab

      Select this tab to create or modify an e-mail signature for all the companies that are installed on the server.

    • Company E-Mail Signature tab

      Select this tab to create or modify an e-mail signature for the company you are currently logged on to.

      Note Note

      If you select this option, it does not affect the signatures of the other companies. Only the e-mail signature on the Common E-Mail Signature tab is valid for all companies on the same server.

      End of the note.

  5. On the tab you have selected in step ‎4, in the text box, enter an e-mail signature having up to 32,768 characters and spaces. You can use any HTML tags for formatting the text, except <HTML> and <BODY>.

  6. Select one of the following Signature To Be Used radio buttons, if you have not already done so in step ‎3:

    • Common

      Note Note

      The default e-mail signature setting is Common.

      End of the note.

    • Company

  7. Choose the Update button, and then choose the OK button.

More Information

Defining Authorizations