Use this tab to schedule service calls.
To access the tab, from the SAP Business One Main Menu, choose
and select the Scheduling tab.Note This topic documents fields and other elements in this window that either are not self-explanatory or require additional information. End of the note. |
Specify the date and time for the start of the activity. By default, the system date and time are displayed. |
Specify the time for the conclusion of the activity. By default, the end time is set to fifteen minutes past the start time. Note You cannot set the end time to a time earlier than the start time. End of the note. |
Specify the length of time you expect the activity to take. By default, the duration is set to fifteen minutes. If you change it, the end time is updated accordingly. Note To specify hours, type the number of hours followed by the letter H. End of the note. |
Specify the address details of the meeting location. Note To automatically specify the business partner’s default Ship to address, select Business Partner Address in the Meeting Location field. End of the note. |
Select to display a reminder in the Messages/Alert Overview window prior to the time set for the meeting. Specify the reminder in minutes or hours. To specify hours, type the number of hours followed by the letter H. After you select the checkbox, an alert will pop up to notify the Service Call Handled By user and the service call technician that the service call is scheduled. |
Select the checkbox to display the service call in the Calendar window. To open the calendar, choose (Calendar). The scheduled service calls is displayed in the Calendar for the relevant service call technician and to the service call handled by user. |