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Message

You must remove the licenses assigned to [username] before deleting this user

Diagnosis

You have opened the User — Setup window and have tried to remove a user, but licenses have been assigned to that user. You cannot remove a user who has licenses assigned.

Procedure

  1. Choose   Administration   License   License Administration  .

  2. In the License Administration window on the Allocation tab, navigate to the user whose status you want to remove.

  3. Deselect all checkboxes in the Used column.

  4. Choose the Update button, then choose the OK button.

  5. Choose   Administration   Setup   General   Users  .

  6. In the Users — Setup window, navigate to the user you want to remove.

  7. Select the user, then right-click anywhere in the Users - Setup window.

  8. Choose the Remove button, then choose the User button.