10000617 
Message
In "Resolution Time" field, enter value of 0 or greater
Diagnosis
You have chosen 
Service 
Service Contract 
to open the Service Contract window. You have attempted to choose Update, but on the General tab,
in the Resolution Time field, you have entered a value less than 0.
Procedure
In the Service Contract window, on the General tab, in the Resolution Time field, enter a value of 0 or greater.