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Message

You cannot remove contact person [contact name]; this contact person is used in [document type]

Diagnosis

  1. You have created a(n) [document type].

    In the document, in the Contact Person field, you have selected the contact person [contact name].

  2. From the SAP Business One Main Menu, you have chosen   Business Partners   Business Partner Master Data  .

  3. In the Business Partner Master Data window, on the Contact Persons tab, you have selected the contact person [contact name].

  4. You either have right-clicked anywhere in the Business Partner Master Data window and chosen Remove Contact Person, or in the menu bar, you have chosen   Data   Remove Contact Person  .

  5. In the warning message, you have chosen the OK button.

Procedure

You cannot remove the contact person that is used in a document.