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Message

Serial number not found

Diagnosis

  1. You have created a document for issuing quantity of item for which your company manages serial numbers

  2. You have opened the Serial Numbers Selection window (either by pressing CTRL + TAB in the Quantity column, or by trying to add the document)

  3. You have entered in the Find field a serial number that does not exist, and pressed TAB

Procedure

In the Serial Number Selection window, either enter in the Find field serial number that exists, or search manually for the required serial number within the Available Serial Numbers table.