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Message

User is unauthorized; contact your administrator

Diagnosis

  1. You have attempted to open a document for which you do not have authorization.

  2. You have asked another user to grant you authorization in the Permission Override window, but that user also does not have authorization.

Note Note

Ask your superuser to follow the steps below.

End of the note.

Procedure

As a superuser, you have the following options depending on whether you want to grant the authorization for a single or for multiple occurrences.

Do one of the following:

  • Grant permission to the user who wants to open the document as follows:

    1. In the Permission Override window, choose the Authorized by Another User button.

    2. In the User Name and Password fields, enter your user name and password.

    3. Choose the OK button.

    The document opens.

    Note Note

    The authorization procedure described above opens only one document. For more information about how to change a user's permissions, see Defining Authorizations

    End of the note.
  • You can grant authorization to the other user using the procedure described above.