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Message

Credit memo total greater than open balance amount. Continue?

Diagnosis

You have created A/P Credit Memo based on A/P Invoice and then changed the total amount of the document to an amount that is greater than the original amount drawn from the based document.

Procedure

To post the A/P Credit Memo with the total you have entered, choose Yes. As a result, the amount drawn from the base document appears in the Applied Amount field and the difference between the amount drawn and the total you entered appears in the Open Balance field, and can be internally reconciled. If you do not want to add the document, choose No.