Finding a Solution on the SAP Service Marketplace

Use the Support Desk to search for known solutions in the SAP support database on the SAP Service Marketplace.

To connect to the SAP Service Marketplace, from the Main Menu choose Help Support Support Desk Find a Solution .

The Support Desk - Find a Solution window opens.
In the Search Term field, enter key words or phrases, up to 60 characters.
Choose Find to start the search.
The system connects to the SAP Service Marketplace.

Note

You need a valid S-User to connect to the SAP Service Marketplace.

End of the note.
Enter your S-User and password.
SAP Service Marketplace starts the search.

The system displays a list of solutions. Click on a solution to view the detailed description.

If your search did not lead to the desired result, you can modify your search criteria or add more information.

You can also perform other actions in the SAP Service Marketplace, such as creating a support message.