Use this tab to define the hours during which the customer is entitled to receive service. If you use a contract template for the service contract, this tab is filled in automatically.
To access the tab, from the SAP Business One Main Menu, choose
and select the Coverage tab.Select the days on which service is provided to the customer. |
Specify the time as of when service is provided to the customer. |
Specify the time until when service is provided to the customer. |
Select one or more of the following to be included in the service coverage:
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Select the checkbox to entitle the customer to receive service during holidays. Note To define holidays, choose and select the Accounting Data tab.End of the note. |