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Object documentationService Call: Activities Tab Locate this document in the navigation structure

 

Use this tab to specify new activities and to display existing activities, such as tasks and meetings, related to the service call.

To access the tab, from the SAP Business One Main Menu, choose   Service   Service Call   and select the Activities tab.

Note Note

This topic documents fields and other elements in this window that either are not self-explanatory or require additional information.

End of the note.
Activities Tab Fields
Date

Date on which the activity was created

Time

Time at which the activity was created

Handled by

User or employee assigned to the activity

New Activity

Date on which the activity took place or is to take place

Content

The text inserted in the Content tab of the activity.

[Attachment]

Displays whether there is an attachment related to the activity. To open an attachment, click the icon in the relevant row.

[Document]

Displays whether there is a document linked to the activity. To open a linked document, click the icon in the relevant row.

Activity

Opens a window in which you can record a new activity related to this service call.

You can also right-click the activities table and choose Add Row.