Response Time by Assigned to Report Window

This window displays the Response Time by Assigned to report according to the defined selection criteria (see Response Time by Assigned to Report).

Note Note

This topic documents fields and other elements in this window that either are not self-explanatory or require additional information.

End of the note.

Response Time
Amount of time it took to respond to the service call

Time in queue
Amount of time the service call waited in the queue

To display or remove additional report fields, choose (Form Settings) in the toolbar.