Show TOC

Function documentationReference Objects for Issue Types

 

As issues mostly arise in connection with other business processes, it is important to be able to assign issues the relevant reference objects, such as materials, customers, batch number, bills of material, and so on.

For reference objects, a logical system must be specified that is the original system of the reference object.

Prerequisites

You have made the settings for the object types in Customizing for Quality Issue Management under Start of the navigation path Basic Settings Next navigation step Generic Settings for Reference Objects End of the navigation path.

Features

You can specify the relevant reference objects for each issue type. In Customizing for Quality Issue Management, choose Start of the navigation path Issue Processing Next navigation step Define Issue Types End of the navigation path, Reference Objects folder. Here, you can specify a main reference object that is displayed in the header data of an issue.

All object types that you specified in Customizing for an issue type are available for you to specify as objects in the Reference Objects assignment block when you create an issue.

For reference objects, you can also define access to subobjects that can be copied over to the issue when you select the corresponding reference object. For this to work, access to the dependent objects must be set up in Customizing under Start of the navigation path Basic Settings Next navigation step Generic Settings for Reference Objects Next navigation step Define Access to Dependent Objects End of the navigation path. From this list, you can select the access to subobjects for a reference object of the issue type.

When you create an issue, you can select the subobjects for an object using the Subobject function.

Example Example

For the reference object material, access to the dependent objects batch and material was specified. When you select material as the reference object for an issue, you can select batches or a plant as subobjects for the material using the Subobject function.

End of the example.