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Function documentationReports for Related Issues or Defects

 

When creating issues using the advanced create function, or when processing or displaying an issue, you can use the link Additional Information to open the side panel, where graphics appear showing the issues and the defects that are related to the current issue or a selected subitem (for example, a defect or a cause). The link can be a common reference object or the code.

The graphics are updated depending on the context. If no subitem is selected, the related issues or defects displayed in the graphic are related to the issue being processed. You can use this feature, for example, to identify an existing 8D problem analysis that fits for a defect, which you can then assign to the defect. For more information, see Problem Analysis Using 8D Methodology.

Integration

Technically, the report is provided by the CHIP Related Issues or Subissues (QAM_RELATED_ISSUES), which is called once for issues and once for defects.

The common parameters used for selection in the CHIP are stored in the back-end system, for example, the reference objects customer and material, or the code. If you wish to add additional reference objects, enhance the structure QAMS_REL_ISSUES_DYNAMIC and the selection and result structure of the BOPF query SELECT_ISSUES_FOR_CONTEXT for the business object /IAM/ISSUE. For more information, see the documentation for the class /IAM/CL_I_Q_SEL_FOR_CONTEXT.

Features

The QAM_RELATED_ISSUES CHIP displays the related issues in a portfolio graphic that takes into account the time interval between the related issues and the number of parameters that do not match (parameter distance). A circle represents a group of issues, in which certain parameters match. If the CHIP is passed a material and a code, for example, a maximum of three circles can be displayed:

  • A circle with the parameter distance 0, that encompasses the issues that have the same material and the same code

  • A circle with the parameter distance 1, that encompasses the issues that have the same material only

  • A circle with the parameter distance 1, that encompasses the issues that have the same code only

The size of the circles displayed depends on the number of issues with matching parameters. When you select a circle in the graphic, the corresponding related issues or defects are listed in a table below the graphic. You can display detailed information about the related issues via a link.

In the side panel editor, you can configure the timeframe for selection and a table view of the data. For information about calling the side panel editor, see the SAP NetWeaver documentation about Web Dynpro ABAP Page Builder under Embedding the Side Panel.