Configuring Channels 

Use

To ensure that the subscription and notification service can be used directly after the installation, you need to configure the required email channels and servers.

In addition to email, you can configure other communication channels like SMS.
For more information, see Channels.

Procedure

To configure the email communication channel, you specify a mail server and then a sender address (originator) for each service that uses the channel.

...

       1.      In the top-level navigation bar of the portal, click System Administration  ®  System Configuration. In the detailed navigation, choose Knowledge Management  ®  Content Management. On the right, choose Utilities ®  Channels to display a list of channels.

       2.      Click E-mail Channel.

A list of e-mail channels is displayed.

       3.      Select the EMAIL entry and click Edit. To display all entry fields, chooseMode  ®  Advanced. Enter your mail server and, in the Type field, select your mail protocol and choose OK.

       4.      Return to the Utilities overview and click Channel Originatorsto display a list of channels and originators.

       5.      Change the default Originator Address for each email channel that is listed. To do this, select the entry and click Edit. Specify the address that will appear as the sender on emails related to subscriptions and notifications.