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Process documentationAnalyzing Errors and Messages Locate this document in the navigation structure

 

You want to check which warnings or errors have occurred during the processing of tasks for POS transactions so that you can fix them, and also to check which tasks could be performed successfully.

Prerequisites

You have already performed the processing of tasks.

Process

You start the POS Workbench, define your settings, and restrict your selection area. Ensure that the view display is selected for POS transactions in the workbench and then carry out the selection.

In the navigation area, you can see from the task status from the status indicator:

  • Tasks with errors: red status indicator

  • Tasks with warnings: yellow status indicator

  • Tasks incomplete: grey status indicator

  • POS transactions were processed correctly: green status indicator

In the navigation area, you navigate along the folder hierarchy to the level of the individual POS transactions and display them in the overview.

Highlight one or more POS transactions, whose warnings or errors you would like to analyze. Also select Warnings.

Instead of showing you the POS transaction overview, the system shows you a list of the notifications that have occurred regarding the POS transaction that was selected earlier. You see all the available details for individual messages; you can also view these in their own dialog box by clicking Details. You can sort the messages according to your own needs.

If errors occur during processing, then you must fix these, for example, in the POS Workbench editor.

You can return to the POS transaction overview by choosing Overview.