Recall Management
You can recall payment orders and payment items to cancel processing of payments for payment orders and payment items that have not been finally processed.
You can search for a payment order or a payment item either in the Payment Engine
database when you activate a recall or during processing by an enrichment and validation check. For more information, see Enrichment and Validation.
Moreover, you can trigger automatic recall activation and processing with subsequent recall finalization.
Prerequisites
Depending on your specific recall implementation, you have performed the following activities in Customizing for
Payment Engine (FS-PE)
:
Recall
BAdI: Implementation of User Methods for Recall
.-
Payment Order
Business Add-Ins (BAdIs)
BAdI: Call of Recall Maintenance Screen
. Maintain the settings necessary for managing recalls in Customizing for
Payment Engine (FS-PE)
in the activities under Recall
:-
Payment Order
Define Payment Order Types
-
Payment Item
Transaction Types and Transaction Type Groups
Maintain and Assign Transaction Types for Payment Items
You have implemented the function modules of the Business Application Programming Interfaces (BAPIs) that you want to use (transaction
SE37
).You have specified whether you want to process recalls manually or whether you want the system to process recalls automatically in Customizing for
Payment Engine
by choosing Recall
Maintain Automatic/Manual Recall Processing Indicator
.You have specified further recall processing options in Customizing for
Payment Engine
by choosing Recall
Maintain Recall Processing Options
.
Features
You can manage recalls in the dialog mode. From the SAP Easy Access
screen, choose Payment Order Management
Manage Recalls
.
The tree structure in the left-hand window displays a hierarchy of recalls from which you can select a recall for display or processing. The recalls are grouped for payment orders or payment items, and according to whether they were initiated by banks or customers. Each category is divided into types and statuses, such as Active
, Matched
, Legally Active
or Inactive
. You can display these according to data source, by choosing Extras
Change Data Source
from the application toolbar.
On the screen for recalls, you can choose the relevant button from the application toolbar to do various recall tasks such as creating, editing, or setting the status of a recall.
Note
If you copy a recall, you can use this as a template to create a new recall.
If you show the matches for a recall, you can display a list of items at the bottom of the screen that match the specified recall criteria. You can then process, dismiss, or convert recalls included in the matching list. You can also navigate to the PO Expert screen from here. You can display a log of the payment items in the recall, and a change history.
If you display the request agent details, you can navigate to the request agent screen from here.
The tab pages displayed differ according to whether the recall is for a payment item or a payment order. You can use these tab pages to specify or change the criteria used for recall matching.
You can decide whether to transfer the recalled payment orders or payment items to Exception Control. If you do not want to recall the payment order or payment items even though these payment orders or payment items match recalls identified during enrichment and validation, you can return the recalled payment orders or payment items to straight-through processing (STP).
For more information, see End-to End Payment Processing.
Checks
When you create new recalls, the system checks the following:
Whether you have entered the required data as defined in Customizing for
Payment Engine (FS-PE)
, under Recall
.Whether you have specified at least one attribute
During activation, the system checks the following:
Whether activation is complete or was stopped due to unexpected errors. If this is the case, the system requires that you reactivate later.
Recall submission authorization for format, medium, and channel as specified by the recall's Service Level Agreements.
Recall submission cut-off times as specified by the recall's Service Level Agreements.
BAPIs
You can use BAPIs to manage your recalls as follows:
Task | Business Application Programming Interface (BAPI) |
|---|---|
Create a recall |
|
Activate an existing recall |
|
Specify whether matching payment orders or payment items are to be recalled |
|
Deactivate a recall |
|
Set the status of a recall to |
|
Change a recall |
|
Show all data for a recall and archived recall data |
|
Search for recalls using search criteria |
|
Show all matching objects |
|
The system transfers recalled payment orders or payment items to Exception Control.
For more information, see Exception Control (FS-PE-EH).
Activities
Create a recall manually by choosing
Payment Order Management
Manage Recalls
from the SAP Easy Access
screen. Alternatively you can use BAPI/PE1/BAPI_RECALL_CREATE
. You can upload recall files as defined in Customizing. If you upload a SWIFT format recall, use a SWIFTMT 192
file. NoteThe following attributes are populated automatically:
Date of the Recall Creation
Creator of the Recall
Recall Status
Recall ID
Date Valid Until
(if you leave this blank, a value is calculated automatically)
End of the note.Process a recall manually by choosing
Payment Order Management
Manage Recalls
from the SAP Easy Access
screen. Alternatively, you can use BAPI/PE1/BAPI_RECALL_PROCESS
. NoteYou can process only payment orders or payment items with the status
Matches Found
.End of the note.Check the status of recalls in the system by choosing
Payment Order Management
Manage Recalls
from the SAP Easy Access
screen.