Electronic Desk 

Definition

Interface you can use for processing and managing records in the component Records and Case Management (CA-GTF-RCM).

Use

The electronic desk is the initial screen for all activities you can carry out in Records and Case Management.

It consists of three screen areas Work Area: Selection, Active Work Area, and History. The processing area for elements such as case, incoming post item, document, and record are also displayed for the active work area in the standard view. The element processed last is displayed in this area. Choose  Show Desk, to display this view.

You can hide the processing area for the elements by choosing  Organizer – Full Screen, or only display the area for the elements with  Hide Desk.     

Structure

The following screen areas are available for carrying out activities:

 

Work Area: Selection

In this screen area, you can activate the work areas Work Environment, Private Folders and Work Basket. 

The areas structure the different activities you want to execute.

You can find more information on the structure of the individual work areas under Screen Area - Work Area: Selection.

Active Work Area

In this screen area, the structure and the functions of the work area you selected in Work Area: Selection are displayed.

History

In this area, the elements you processed last are displayed. The element you processed last appears at the top of the list. This area can contain a maximum of 30 elements. You can process an element in this area by double-clicking on it.

Processing Area for Elements

In this screen area, you can process the elements intended for processing in the respective active work area. This screen area is structured differently according to each element (such as incoming post item or case).